E-commerce shipping
One shipping platform for your online store
Courier Tales is a courier aggregator: one account to compare and book integrated couriers, print labels, track every order and follow COD, returns and disputes.
What a courier aggregator does
Instead of opening an account, portal and billing relationship with each courier, you use one platform that is integrated with several couriers. For each order you see which couriers serve the route and what they would charge, book the one you want, and track everything in one place.
Aggregator or direct courier accounts?
Both work. The right choice depends on your volume, routes and how much you want to manage yourself.
| Direct courier accounts | Courier aggregator | |
|---|---|---|
| Accounts and contracts | One per courier, each negotiated separately | One account with the platform |
| Booking and labels | In each courier's portal or API | In one dashboard for all integrated couriers |
| Choosing a courier per route | You compare portals yourself | Serviceable couriers and charges shown side by side |
| Tracking | On each courier's site | One timeline format for every shipment |
| Payment | Separate billing per courier | One prepaid wallet |
| Rates | Your own negotiated rates | The platform's rate plan on your account |
| Best suited to | High, steady volume on a few couriers | Sellers who want several couriers without managing each one |
What Courier Tales covers today
Integrated couriers
Delhivery, Xpressbees, Ekart, Shadowfax, Amazon Shipping. Availability depends on pincodes and account settings.
Orders in
Shopify and WooCommerce import, or bulk upload from CSV or Excel.
Book and print
Single or bulk booking; labels with your logo; pickup manifests.
Track
One timeline per shipment and a tracking link for your buyer.
Exceptions
NDR actions, RTO visibility, reverse pickups (Delhivery) and weight disputes with a 48-hour window.
COD
COD and prepaid orders, with a remittance plan you choose (default D+7).
How shipping charges are worked out
Charges depend on the chargeable weight (the higher of actual weight and L × B × H in cm ÷ 5000), the zone between the two pincodes, the courier, and whether the order is COD. GST at 18% is added. Try the rate estimate or the pincode check.
Questions
What is Courier Tales?
Courier Tales is a shipping platform for Indian online sellers. You compare integrated courier partners, book shipments, print labels and track orders from one dashboard.
Which couriers can I ship with?
Shipments can currently be booked with Delhivery, Xpressbees, Ekart, Shadowfax and Amazon Shipping (surface). The couriers available for a shipment depend on the pickup and delivery pincodes and your account settings.
How is the shipping cost calculated?
Charges depend on the chargeable weight (the higher of the actual weight and the volumetric weight, L × B × H in cm ÷ 5000), the pickup and delivery pincodes, the courier, and whether the order is COD. GST at 18% is added.
When do I receive COD payments?
It depends on the remittance plan on your account. The default plan remits seven days after delivery (D+7); faster plans may carry a fee.
Can I ship internationally?
Yes. From your dashboard, choose an international carrier and the destination country, check the estimated price and submit the request; the estimate is deducted from your wallet. You send the parcel to our warehouse with a Courier Tales inbound label. We re-measure it there, settle the final price (any difference is refunded or deducted) and book it with the carrier. You can cancel for a full refund until the parcel reaches our warehouse.