WooCommerce
Courier shipping for WooCommerce stores in India
Import your WooCommerce orders, book them with integrated couriers, and add the AWB and tracking details back to each order.
How it works
Connect with an API key
Add your store address and a WooCommerce REST API consumer key and secret in your dashboard.
Import orders
Fetch orders whenever you like, or switch on automatic import (about every 15 minutes). Weights come from your product weights; state names come from the delivery pincode.
Compare and book
See the integrated couriers that serve each route with estimated charges, and book one order or many.
The order is updated
The AWB, courier and Shipping ID are saved on the order with a tracking entry, and a customer note tells your buyer how the order was shipped.
Follow the delivery
Track shipments, act on failed deliveries and handle returns in Courier Tales.
WooCommerce shipping zones vs courier booking
WooCommerce's shipping zones decide what your customer pays at checkout. They don't book a courier. Courier Tales handles what happens after checkout: choosing a courier for the route, booking, labels and tracking.
| Task | In WooCommerce | In Courier Tales |
|---|---|---|
| Shipping price shown at checkout | Shipping zones and methods | Not changed |
| Choose a courier for each order | — | Delhivery, Xpressbees, Ekart, Shadowfax, Amazon Shipping, by route |
| Labels and manifests | — | A4 or Letter, with your logo |
| AWB and tracking on the order | Shown on the order | Added automatically after booking |
| Failed deliveries, returns, weight disputes | — | Handled in the dashboard |
Questions
How do I connect my WooCommerce store?
From your Courier Tales dashboard, add your store address with a WooCommerce REST API consumer key and secret.
How often are orders imported?
You can fetch orders whenever you like, or switch on automatic import, which checks your store about every 15 minutes.
What is written back to WooCommerce?
After you book, the AWB number, courier and Shipping ID are saved on the order, a shipment-tracking entry is added, and a customer note with the courier and AWB is added, which WooCommerce emails to your customer.
What if an order is cancelled in my store?
Courier Tales re-checks imported orders, and an order cancelled in WooCommerce before booking is cancelled in Courier Tales too. Other edits made in the store after import are not synced, so update the order in Courier Tales if you change it.
How is the parcel weight worked out?
From the weights set on your WooCommerce products, multiplied by the quantity ordered. Set product weights in WooCommerce to get accurate estimates.